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I DID forget–6 week test

September 2, 2020
The "Other" Stuff

2 Sep

 

I KNEW there was SOMETHING I was forgetting!

 

Stampin' Up! announced recently that they're conducting a 6 week test period with a new shipper.

 

New Order & Shipping Test

 

The 6 week period started YESTERDAY with Narvar.

 

I'll give you a little bit of info direct from SU!, and then tell you how you can help!

 

Narvar is the name of the company we are working with, and their solutions are used by many top brands, including retail and direct sales companies—for example: Nike, Levi’s, Home Depot, Avon, Nu Skin….

 

The primary difference you [who order online] will immediately see with this test relates to the tracking information provided when an order is placed. Instead of receiving a shipping confirmation email that provides a link to the package carrier’s website and a tracking number that you must copy and paste into their tracking feature, a link in the shipping confirmation email will take you to a Stampin’ Up! branded Narvar page that automatically shows the shipping status of your package and provides some additional features.

  • This interface pulls status updates from the carrier and provides an estimated delivery date and the current shipping phase of your order. You will notice that you no longer have to wait 24–48 hours to see the estimated delivery date—this is a Narvar-specific advantage.
  • You can elect to receive push notifications regarding your order via SMS text messaging.
  • You can rate your shipping experience so we know how we’re doing (this will help us especially during this test period).
  • You will also see advertisement graphics that present products, promotions, or other online store features. 

 

Our Ask From You

We’re excited for this test and what we’ll learn from it. We want to emphasize two points:

  1. We ask that you utilize the feedback feature within the new shipping status page [this applies to customers placing their own online orders]—this will give us the most accurate view of how you feel about the Narvar solution.
  2. This is a test, and previous order/shipping tracking methods will likely be reinstated after six weeks. 

 

 

 

Thanks so much [potentially for your patience?] and for any input you can give–specifically using the feedback feature–during this test period.

 

Have a fabulous day!!

I'll be back later with my Live! video. 🙂

 

 

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